© 2024 Panacea Live Limited
1. Disambiguations:
1.1 ‘Panacea Live Ltd.’ - hereafter mentioned as ‘Panacea’ or ‘We’.
2. Disclaimer:
The information, responses and content provided by our service are solely our opinions and are for information purposes only. No warranty, express or implied, is provided as to the accuracy, completeness, reliability or usefulness of the information, responses and content. Conclusions drawn from the information, responses and content, or actions undertaken on the basis of the information, responses and content, are the sole responsibility of the user. Panacea, or any manufacturing company mentioned in our information, responses and content, will not be liable for any adverse effect which arises due to consumption of medicines based upon information, responses and content provided by Panacea.
3. Liability Limitation Clauses:
Panacea may send either of 4 responses when you request a verification. They are as follows:
3.1 Response ‘R1’ - ‘This medicine is Panacea Verified. It is manufactured by (Company Name), named (Medicine Name & Medicine Dosage) and expires on (Expiry Date).’
3.1.1 What does this response mean?
This response only means the code you requested for verification was found in Panacea’s database.
3.1.2 What this response does not guarantee
This response does not guarantee that the medicine was manufactured by the company mentioned in the response.
This response does not guarantee that the medicine is authentic.
This response does not guarantee that the medicine is safe for consumption.
Consumption of medicines based on Response R1 is the sole responsibility of the user. Panacea, or the manufacturing company mentioned in the response, will not be liable in any manner due to any adverse effect arising from the consumption of medicines on the basis of Response r1.
3.2 Response ‘R2’ - ‘This medicine is fake and we advise you not to use it.’
3.2.1 What does this response mean?
This response means that the code you requested for verification was not found in Panacea’s database.
Consumption of medicines based on Response R2 is the sole responsibility of the user. Panacea will not be liable in any manner due to any adverse effect arising from the consumption of medicines on the basis of response R2.
3.3 Response ‘R3’ - ‘This medicine was first verified on (Date) from (Phone Number). Do not use it if it was not verified by you or someone you know.’
3.3.1 What this response means
This response means that the code you requested for verification was found in Panacea’s database but the same code was verified from a different phone number before. We provide you with the phone number which was used to verify this code for the first time.
3.3.2 What this response does not guarantee
This response does not guarantee that the medicine is authentic. Neither does this response guarantee that this medicine is fake.
This response does not guarantee that the medicine is safe for consumption.
Consumption of medicines based on Response R3 is the sole responsibility of the user. Panacea will not be liable in any manner due to any adverse effect arising from the consumption of medicines on the basis of response R3.
3.4 Response ‘R4’ - ‘You've sent a (Number)-digit code. Every Panacea Verified medicine carries a 6-digit code. Please retype the code & send again. Thanks!’
3.4.1 What this response means
This response means that the code you requested for verification carries less or more than six digits.
3.4.2 What this response does not guarantee
This response does not guarantee that the medicine is authentic. Neither does this response guarantee that this medicine is fake.
This response does not guarantee that the medicine is safe for consumption.
Consumption of medicines based on Response R4 is the sole responsibility of the user. Panacea will not be liable in any manner due to any adverse effect arising from the consumption of medicines on the basis of response R4.
3.5 Any responses other than R1/R2/R3
Examples, including but not limited to, - ‘Pls try again’ or ‘Pls try again for this service PBN (unique code)’ or ‘wrong keyword’
3.5.1 What these responses mean
Any response other than R1, R2 or R3 means that your verification request may not have reached Panacea’s server or any of the R1, R2 or R3 responses generated was not delivered.
Any response other than R1, R2 or R3 does not originate from Panacea. Consumption of medicines based on any responses other than R1, R2 or R3 is the sole responsibility of the user. Panacea will not be liable for any adverse effect arising from the consumption of medicines on the basis of any responses other than R1, R2 or R3.
3.6 You accept that Panacea has an interest in limiting the personal liability of its employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our employees in case of any adverse effect you suffer due to consumption of medicines based responses provided by Panacea.
3.7 Panacea will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
4. Dependency
Verification through SMS depends on the telecommunication network. Verification through website depends on the internet infrastructure.
Panacea does not control the telecommunication network nor the internet infrastructure on which its verification platforms are dependant on. Panacea cannot guarantee the delivery of responses to verification requests. Panacea shall not be liable for any financial, medical or any other kind of loss or damage due to delay or failure in receiving responses to verification requests made.
Panacea and the manufacturing companies mentioned in the responses will not be liable for any adverse effect arising from the consumption of any medicine for which response to verification request was delayed or it failed to deliver.
5. Privacy Policy
This section explains how we are protecting the information you provide and how we may use some of the information you provide.
5.1 During sign up, log in
Name - Hereafter mentioned as 'A1'
Phone Number - Hereafter mentioned as 'A2'
Password - Hereafter mentioned as 'A3'
A1 and A3 are not shared with any other party. A2 has specific use.
5.2 During verification, reporting, reminder
The code you request to for verification - Hereafter mentioned as 'A4'
Your location - Hereafter mentioned as 'A5'
The phone number you are verifying from or associated with your account - Mentioned as 'A2'
5.3 Use of Data
Panacea shall have the full authority to store and use A2, A4 & A5 information in any form, including but not limited to, providing this information to manufacturing companies and to third parties in exchange of gains. You hereby waive all your rights with respect to the information you provide to the maximum extent permitted by applicable law; and you warrant and represent that all other rights with respect to the information you provide have been waived to the maximum extent permitted by applicable law.
5.4 Data Protection
Panacea shall try to ensure the safety of all information you provide from unauthorized access and/or use by third parties. However, Panacea cannot guarantee the safety of the information you provide from unauthorized access and/or use by third parties. Neither Panacea, nor the manufacturing companies associated with it, shall be liable due to any adverse effects arising from unauthorized access and/or use by a third party to the information you provide.
6. Terms of service
6.1 Acceptable use
6.1.1 You must not-
(a) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our service without our express written consent;
(b) access or otherwise interact with our service using any robot, spider or other automated means, except for the purpose of search engine indexing;
(c) use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).
(d) use data collected from our website to contact individuals, companies or other persons or entities.
6.1.2 You must ensure that all the information you supply to us through our service, or in relation to our service, is true, accurate, current, complete and non-misleading.
6.2 Login and Signup information
6.2.1 If you register with our service, you will be asked to provide your name, phone number and password. You must not use your account or name or phone number for or in connection with the impersonation of any person and any phone number. ]
6.2.2 We reserve the right to suspend, cancel and/or edit your account details at any time if we find reasonable doubt(s) contrary to the terms mentioned in 6.2.1.
6.3 Cancellation and suspension of accounts
We may suspend, cancel and/or edit your account details at any time in our sole discretion without notice or explanation.
7. Discontinuation
We reserve the right to discontinue or alter any or all of our services at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of our services.
8. Severability
8.1.1 If a provision of these terms and conditions is determined by any court to be unlawful and/or unenforceable, the other provisions will continue in effect.
8.1.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
9. Superseding
These terms and conditions shall constitute the entire agreement between you and us in relation to your use of our service and shall supersede all previous agreements between you and us in relation to your use of our service.
10. Law and jurisdiction
10.1 These terms and conditions shall be governed by and construed in accordance with the laws of Bangladesh.
10.1 Any disputes relating to these terms and conditions shall be subject to the jurisdiction of the courts of Bangladesh.
11. Our details
11.1 This service is owned and operated by Panacea Live Ltd..
11.2 We are registered in Bangladesh under registration number C-121737/15, and our registered office is at 21, Dilkusha C/A, Motijheel, Dhaka 1000, Bangladesh.
12. Amendments
12.1 This agreement can be amended, changed and updated. If you agree to the current agreement you will be automatically deemed as agreed on subsequent amendments, changes and updates to this agreement.
12.2 You will have the option to opt out on amendments, changes and updates made to this agreement after May 22, 2017. If you opt out of amendments, changes and updates made to this agreement you can not use our service.